ORANGE COUNTY

Upload the photos below (additional photos is even better)

No need to login or create a Dropbox account

We will follow up with you within a business day

REPAIR PROCESS


1) Create a ticket

2) Receive an preliminary quote

3) Drop off the drone

4) Receive a confirmed quote

You approve or deny repair

5) If approved, the drone is fixed

If denied, the drone is returned with inspection fee paid

Check ticket status on the customer portal

6) Pay repair invoice

7) Pick up drone and fly!

Special notes about our virtual office

  • As of 2020, we are now “on call” and no longer have a store front staffed with an employee at all times
  • Rest assured we still have our team of skilled technicians and our dedication to the best customer service
  • Drones can be dropped off at our designated parcel office after ticket creation
  • Please make an appointment if you need to meet us in person for any reason
  • Parcel office staffs’ only responsibility is to safely hold on to your drone.
  • Please contact us if you have any drone related questions as they will not be able to answer them for you.